PRIVACY POLICY
Effective Date: September 07, 2026
LeadFlow Local LLC (“LeadFlow Local,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit leadflowlocal.net, submit a form, call or text us, communicate with us, or otherwise use our services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
Information You Provide
We may collect information that you voluntarily provide, including:
• Your name
• Email address
• Telephone number
• Project address, city, ZIP code, or service area
• Information about your project, requested service, budget, timeline, or preferences
• Business and licensing information provided by contractors or service professionals
• Messages, attachments, and other information submitted through our forms
• Communications between you and LeadFlow Local
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain information, including:
• IP address
• Browser and device information
• Pages viewed and links clicked
• Referring website or advertising source
• Approximate location derived from an IP address
• Dates, times, and duration of website visits
• Cookie, analytics, and call-tracking information
Calls and Text Messages
When you call or text a LeadFlow Local telephone number, we may collect your telephone number, caller identification information, call source, call duration, text-message content, and other related information.
Calls may be recorded or transcribed when permitted by law. If call recording is enabled, an announcement or other appropriate notice will be provided.
HOW WE USE INFORMATION
We may use the information we collect to:
• Respond to questions and requests
• Understand your home-service or project needs
• Connect homeowners with local contractors or service professionals
• Contact you regarding your request
• Allow participating contractors or service professionals to respond to your inquiry
• Evaluate potential contractor relationships
• Operate, maintain, and improve our website and services
• Track the source and effectiveness of calls, forms, and advertising
• Detect spam, fraud, misuse, or security issues
• Maintain business records
• Comply with legal requirements
• Enforce our Terms of Use
HOW WE DISCLOSE INFORMATION
Contractors and Service Professionals
If you request assistance finding a local professional, we may disclose your inquiry and contact information to one or more contractors or service professionals who may be able to assist you.
These businesses are independent from LeadFlow Local and maintain their own privacy and business practices. Once your information has been provided to an independent contractor or service professional, that business’s use of your information is governed by its own policies and applicable law.
LeadFlow Local may receive compensation from participating contractors or service professionals in connection with referrals, introductions, inquiries, or leads.
Service Providers
We may disclose information to companies that help us operate our business, including providers of:
• Website hosting and form processing
• Email and business communications
• Call tracking, recording, or transcription
• Website analytics
• Advertising and marketing services
• Data storage and security
• Professional, accounting, or legal services
These providers may process information on our behalf in connection with the services they provide.
Legal and Business Purposes
We may disclose information when reasonably necessary to:
• Comply with a law, regulation, court order, or legal process
• Respond to lawful requests from government authorities
• Protect the rights, safety, property, or security of LeadFlow Local or others
• Investigate fraud, security incidents, or misuse
• Complete a merger, financing, acquisition, sale, transfer, or reorganization of all or part of our business
We do not disclose personal information to unrelated parties for purposes that are inconsistent with this Privacy Policy.
COOKIES AND ANALYTICS
Our website and service providers may use cookies, pixels, scripts, and similar technologies to operate the website, remember preferences, understand website activity, measure advertising performance, and identify the source of inquiries.
Our website is hosted through Squarespace. We may also use services such as CallRail and other analytics or advertising platforms. These providers may collect information according to their respective privacy policies.
You may be able to limit certain cookies through our cookie settings or your browser settings. Disabling cookies may affect how parts of the website function.
Some browsers provide “Do Not Track” signals. Because there is not a universally accepted standard for responding to these signals, our website may not respond to every Do Not Track signal. Where legally required, we will recognize applicable browser-based privacy preference signals.
COMMUNICATIONS
When you submit a form or provide a telephone number or email address, you authorize LeadFlow Local to contact you regarding your request.
If your inquiry concerns finding a contractor or service professional, you also understand that LeadFlow Local may provide your information to an appropriate independent professional so that the professional may respond to your inquiry.
Consent to receive marketing communications is not a condition of purchasing goods or services. You may request that we stop sending promotional emails by using an unsubscribe option when provided or by contacting us at info@leadflowlocal.net.
You may request that text messages stop by replying STOP, where applicable.
Text Messaging
If you opt in to receive text messages from LeadFlow Local, we may send messages related to your inquiry, including responses, project follow-ups, requests for additional information, and updates related to connecting you with local contractors. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out.
Mobile information and text messaging opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that assist us in delivering and managing text messages, such as telecommunications and messaging providers, solely as necessary to provide those services.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable law.
Retention periods may vary depending on the nature of the information and the reason it was collected.
DATA SECURITY
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, transmission, storage system, or security measure can be guaranteed to be completely secure.
YOUR PRIVACY CHOICES
You may contact us to request that we:
• Provide information about the personal information we maintain about you
• Correct inaccurate information
• Delete information, subject to applicable exceptions
• Stop certain communications
• Address a question about how your information has been used or disclosed
To submit a request, email info@leadflowlocal.net with the subject line “Privacy Request.”
We may need to verify your identity before completing a request. Certain information may be retained where required or permitted by law.
Depending on where you live and whether a particular privacy law applies to LeadFlow Local, you may have additional rights concerning your personal information. We will respond to applicable requests as required by law.
CHILDREN’S PRIVACY
Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
THIRD-PARTY WEBSITES
Our website may contain links to websites operated by contractors, service providers, or other third parties. LeadFlow Local does not control and is not responsible for the content, security, or privacy practices of those websites.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. When we make changes, we will post the revised policy on this page and update the Effective Date.
Your continued use of the website after a revised policy is posted signifies your acknowledgment of the updated policy.
CONTACT US
If you have questions or requests regarding this Privacy Policy, contact:
LeadFlow Local LLC
Email: info@leadflowlocal.net
Website: leadflowlocal.net